I have a neuroma in my right foot that needs to be surgically removed. I saw Dr. Eric Temple and he said he could treat it without surgery. After going on medication and getting several steroid shots with no relief in sight, I asked to see another doctor. Nope. They just wrote me a snotty letter telling me I can never come back to the foot and ankle clinic. They got their wish. I won't go back to The Iowa Clinic to see any doctor for any reason. They don't want to provide cures. They just want long-term customers. I would give them no stars if I could.
I absolutely LOVE Dr. Reyes!!! But the lady that makes his appointments is a horrible horrible woman! She is mean and will definitely not try to help accommodate schedules at all. I'm guessing Dr. Reyes would be appalled if he knew how she was treating his patients. It makes me want to find a new doctor.
NEVER going to recommend this entire clinic.
I was seeing Dr Lena Rydberg and without warning or concern I was told at my appointment that she could no longer be my doctor. When I asked why she stammered then gave me a reason if which I questioned and then I was given another reason. She did not take into account any other issues or conditions I had. When a "patient advocate" connected me about being termintated I was told yet another reason why . They can't even get their stories or lies straight!! I have been "black balled" from ALL internal medicine doctors within Iowa Clinic. I thought doctors took an oath to help people not lie and termintate patients.
I like my Dr but the clinic itself is the most unorganized office I've ever seen. Today was the last straw I will be changing Drs. It would take too long to tell you everything negative about them.
Have had very positive experiences here. Over the last few years my family has moved most all of our clinic needs here, including OB and pediatrics.
The Iowa Clinic West Des Moines Campus is a US Health facility based in West Des Moines, Iowa. The Iowa Clinic West Des Moines Campus is located at 5950 University Ave, West Des Moines, IA 50266, USA.
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