So this is my third time ordering the Farmhouse sandwich and it has been COLD every time. One of the times I took the time to go back in there with my friend to get new sandwiches because hers was cold too, and they made us new sandwiches. But I don't think we should have to do that. I don't have time for you to have to re-do the sandwich OVER and OVER and OVER again. I took a break after the second time and thought maybe I would give them a last chance this morning. I said this morning if the sandwich is cold when I go to eat it, then I won't be coming back. And guess what? It was and I WON'T!!!
Caribou used to be my go to but the past year or two they have had such terrible service I can’t stand going there anymore. On multiple occasions I have had to drive off without even ordering because the wait is ridiculous. I have even walked out of the store because I stood at the register for 3-5 minutes without being helped. Not sure if all of this is due to having the bagels part of it but it’s really disappointing.
I love Carobou Coffee, and this location didn't disappoint. Stopped early one morn8ng as I was driving our toddler around to let my partner get some sleep. Drank my coffee in REI's parking lot as the sun came up. Surprisingly good view.
Nice clean store, very friendly staff good flavored decaf coffee BUT coffee was just barely warm when I got it
A great place to study, work or just sit and chat. The service is very friendly and eager to make things right. A word of warning, during peak hours things can get backed up pretty badly, but the staff do everything in their power to make it right and even gave everyone waiting coupons for their wait.
Caribou Coffee Einstein Bros Bagels is a US Bakery based in West Des Moines, Iowa. Caribou Coffee Einstein Bros Bagels is located at 5901 Mills Civic Pkwy, West Des Moines, IA 50266, USA.
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