Staff was helpful, rooms were very nice, there was a fully stocked convenience area at the front desk. No problems at all checking in. Parking lot is easy and there are plenty of businesses and restaurants around.
The rooms and room housekeeping staff did great. The room was clean and fresh. However the walls in my room were scuffed up really bad, the floor to the ice machine was sticky, the decals on the elevator doors needed replaced badly. Seems like the focus is great on the day to day operations, but management needs to do more walk thru inspections in common areas and long term room maintenance items.
Freindly staff, bright atmosphere, clean. Warm pool!!!
Perfect for business travel. 24hr coffee available. Easy access as there are multiple entrances making it convenient regardless of where you park.
The hotel was nice and clean. We paid extra to stay at this hotel because we were meeting family and we wanted to hang out in the pool area/hot tub while our kids played. When we got to the hotel we found out that the pool wasn't working. We would have stayed somewhere else because that is literally why we choose to stay here..so don't go here if you're looking to sit in the hot tub.
Hampton Inn Suites West Des Moines Sw Mall Area is a US Lodging based in West Des Moines, Iowa. Hampton Inn Suites West Des Moines Sw Mall Area is located at 6160 Mills Civic Pkwy, West Des Moines, IA 50266, USA.
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